Lumi Support

A gentle place for your thoughts.

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Have a question, feedback, or need help? Send us a message.

Common Questions

Where is my data stored?
All your reflections are stored only on your device. We cannot access them.

How do I restore my subscription?
Go to Settings and tap on your subscription status. Your subscription is linked to your Apple ID and will restore automatically.

How do I delete my data?
Go to Settings → Privacy → Delete all reflections. Or simply delete the app to remove all data.

Can I use Lumi on multiple devices?
Your subscription works on all devices signed into your Apple ID. However, reflections are stored locally and don't sync between devices.

How do I change notification times?
Go to Settings → Timing to adjust when you receive your morning and evening prompts.